 CWIP Frequently Asked Questions
Q: How does my company become a CWIP?
A: All vendors must have at least two employees take the CWIP certification courses and pass the certification test. Those who pass will be certified to install and support Widevine software for two years. Refresher courses must be taken every two years to maintain certification.
If you are interested in becoming a CWIP parter, please contact us to get started.
Q: What will my company gain from becoming a CWIP?
A: CWIPs will be able to sell services related to the installation, integration, and maintenance of Widevine software. CWIPs will be the point of contact for any support issues customers might have with the Widevine software. They will be responsible for installing upgrades to the product as necessary.
Q: What if my company does not plan to resell Widevine software—for example, my company is an operator and will only use Widevine for our own deployment—do I still need to be a CWIP?
A: Yes. Any company who wishes to use Widevine software for distributing content must become a CWIP in order to install and maintain Widevine software on their distribution servers. Alternatively, operators can use a third-party vendor who is already a CWIP to install and maintain Widevine software on their system.
Q: Where are CWIP classes held?
A: All classes will be held at Widevine’s headquarters in Kirkland, WA.
Q: Can an instructor come to my office instead?
A: No. All classes must be taken at Widevine’s headquarters in Kirkland, WA.
Q: How long are the CWIP classes?
A: The training week is four days, beginning on Tuesday and ending with exams on Friday.
Q: What are the prerequisites for the individuals training to become a CWIP?
A: Individuals training to become certified to use Widevine software for their company must possess the following skills:
- Systems and network administration
- OS (Redhat Linux)
- Video encoding
- Scripting (XML)
- Programming (C, Java)
Q: Are there levels of certification?
A: No. All CWIPs will be trained on the same material and take the same final exam.
Q: Is it one time certification or should my team “refresh” their knowledge?
A: CWIPs will be certified to install and support Widevine software for two years. Refresher courses must be taken every two years to maintain certification. Refresher courses are held at Widevine’s headquarters in Kirkland, WA.
Q: How many individuals from my company can attend the training?
A: There is no set limit; however training courses will need to be reserved in advance and have limited capacity so waiting lists may apply.
Q: Are there fees associated with the CWIP program?
A: Yes. Please contact sales@widevine.com for more information.
Q: Will there be other CWIPs active in my territory?
A: Very possibly. The program is available to any implementer who wishes to use Widevine software in their operations or the operations of their customers.
Q: I am currently registered for trainig but am unable to attend. Can I send my colleague instead?
A: Yes. Please email cwip@widevine.com to notify us immediately. Please include manager approval for both the original student and the replacement student. Failure to provide advanced notification will result in a forfeit of course registration.
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